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Communication Intelligence (C-IQ) 2
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The course develops Students' understanding of communication styles specific to Japan and 1 other country each term. By the end of the course, the students will have greater:
• Appreciation of communication styles and the cultures in which they are used;
• Awareness, skills and knowledge of nonverbal communication including micro-behaviour and the mechanism of bio-electromagnetism;
• Ability to use code-switching strategies with people from different walks of life;
• Capacity to 'listen-beyond-words' and use inquiry questions to achieve a deeper level of dialogue and trust.
• Ability to communicate culturally-specific concepts and describe culturally specific objects/practices.
• Confidence to communicate in an informed and credible way in 1-to-1, small group and whole-class settings.
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This course uses the A-S-K (Awareness-Skills-Knowledge) approach and EQ-SQ-CQ-GQ model. It develops Students ability to communicate using presentation and dialogue skills suitable for different cultures.
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Keywords
Communication styles, cultural values/concepts/practices, code-switching, listening-beyond-words, inquiry questions, .
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10/2 Styles of Communication: Dialogue role plays
10/9 Verbal Communication: Direct and Indirect
10/16 Communication Techniques
10/23 Switching Styles
10/30 Nonverbal communication: Body language
11/6 In-D/Dir Dialogues Revisited; PPT1 Keep/Caizen for PPT2
11/13 Power Distance: Peer Teaching
11/20 Attitude to Uncertainty: Trial & Error. SUBIT Next week.
(11/27)
12/4 Attitude to Work, Productivity & Status: Know How. SUBMIT Journal
12/11 Dialogues Revisited RESEND ppt with REQUIRED (X) changes
12/18 Cross-cultural perspective
12/25 REVIEW Group Caizen presentation #1 
(1/1)
(1/8)
1/15 Quiz 35%
n/a
AL1(L2-5) 6-slide presentation
AL2(L7-10) 6-slide presentation
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AUTUMN
15% Share Journal Entries x8 (including peer review 10% & vote 5%)
50% 6-slide Presentations x2
35% Term-end Quiz (Multiple choice, short answer)
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Weekly reading from core text.
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